Health. Care.

Community.

2025 Annual Report

A message from President and Chief Executive Officer Domonic Hopson

On behalf of Neighborhood Family Practice, I’m proud to share our 2025 annual report — a year marked by growth, resilience, and our continued commitment to serving as the front door to better health in a changing healthcare landscape.

As access to care becomes more challenging across our region, Neighborhood Family Practice remains a trusted entry point for individuals and families seeking compassionate, affordable, high-quality care. In 2025, our team of more than 220 dedicated professionals served more than 23,000 patients, helping reduce barriers and connect people to the care they need.

This year, we strengthened that commitment through the opening of our W. 130th Community Health Center, restoring critical pharmacy access and creating a more seamless connection between care and treatment. Across all of our locations, we continued to expand integrated services that support the whole person — from primary care and behavioral health to pharmacy and preventive care.

Even as healthcare continues to evolve, our mission remains steady: expanding access, improving outcomes, and building healthier communities. The recognition we received this year from Crain’s, Cleveland.com, and national organizations reflects the dedication of our staff and the trust of the communities we serve.

Thank you for standing with us and supporting our mission. Together, we are strengthening the front door to better health for thousands across Cleveland.

With gratitude,

Domonic Hopson

Domonic Hopson

Our Impact

At Neighborhood Family Practice, we believe primary care is the foundation of healthier communities. More than appointments and prescriptions, it is a trusted front door to care where patients can access prevention, treatment, and support throughout every stage of life. From routine checkups and chronic condition management to behavioral health and preventive services, we meet patients where they are and remain committed to ensuring every person feels heard, respected, and connected to the care they need.

NFP 2025 By the Numbers:

A Year of Growth, Access, and Impact

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# of Patients Served
0
# of Visits

Appointment Types

Patients Served by…

Age Group (%)

Insurance Type (%)

Race/Ethnicity (%)

Source: Bureau of Primary Health Care, CY 2025 Uniform Data System Report

Opening the Front Door to Health Care

on W. 130th

In 2025, Neighborhood Family Practice celebrated the opening of its new W. 130th Street location with a community ribbon cutting ceremony that brought together patients, partners, supporters, neighborhood leaders and elected officials around a shared vision for accessible, community-centered care.

The new site transformed a former pharmacy into a modern healthcare hub, restoring critical pharmacy access while strengthening the connection between primary care, prescriptions, and ongoing support services. The opening comes at a time when many neighborhoods are experiencing pharmacy deserts, forcing residents to travel farther for medications and essential healthcare needs. By bringing pharmacy services back into the community, NFP is helping remove barriers that too often stand between patients and the care they need.

More than a building, the W. 130th site represents NFP’s continued commitment to serving as the front door to better health — creating welcoming spaces where individuals and families can access compassionate, coordinated care close to home.

Success Story

Ebony Rowland:

A Story That Moved a Room

One of the most powerful moments of 2025 was at the Summer in the City benefit when NFP patient Ebony Rowland shared her story. 

Ebony first came to Neighborhood Family Practice as a 12-year-old girl. Fourteen years later, the same organization that cared for her as a child would stand beside her through depression, anxiety, pregnancy, and motherhood. Speaking candidly about her journey, Ebony described NFP as more than a healthcare provider, it was a place where she felt seen, heard, and safe. 

As a Black woman preparing to become a mother, Ebony knew she wanted care she could trust. During one of her first appointments, an NFP midwife asked her a question she said changed everything: "What can I do to make you feel safe as a Black mom?" 

From that moment on, Ebony said she experienced not just medical care, but compassion, advocacy, and empowerment. NFP's care team supported her through pregnancy, an unexpected cesarean section, and difficult breastfeeding challenges with unwavering encouragement and empathy. 

By the end of her remarks, there were few dry eyes in the room. Ebony described NFP as family — a place that carried her through life's most vulnerable moments and gave her the confidence to embrace motherhood on her own terms. 

Her story served as a powerful reminder that healthcare is at its best when patients are treated with dignity, trust, and humanity. 

“I’ve been seeing my primary care provider, Natalia, since I was 12 years old. I’m 26 now. She’s literally watched me grow from a kid into a woman. Through all of life’s stages, she’s been there—and that kind of commitment…it means everything.”

 – Ebony Rowland, NFP patient

Community Engagement

Neighborhood Family Practice continues to strengthen its connection to the communities we serve through meaningful outreach and cultural engagement across Cleveland. From cultural festivals and youth events to senior gatherings and community celebrations, our presence reflects more than participation — it reflects our commitment to building trust, sharing resources, and creating welcoming spaces where every individual feels seen, valued, and connected to care. 

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Events
0
Partnerships

Hot Cocoa and Cookies with Santa

Hosted by Neighborhood Family Practice at our Ridge Road location, this festive community event welcomed families for an afternoon of holiday fun and connection. Our very own Santa Claus took photos with more than 20 children while families enjoyed warm hot cocoa and fresh cookies together. The event also featured educational and cultural displays showcasing how different countries and cultures celebrate the holiday season, creating an opportunity for families to learn, share traditions, and celebrate community together.

Julia de Burgos, Celebrando

This vibrant Hispanic Heritage Month celebration brought the community together to honor and celebrate Latin culture, tradition, and heritage. The talented Julia de Burgos Dance Group performed a beautiful showcase of traditional dances representing various Latin American cultures, filling the event with music, color, and energy. Community members also had access to local resource tables offering information and support services. The celebration concluded with a delicious Mexican meal that encouraged fellowship, cultural appreciation, and community connection.

Lakewood Summer Meltdown

Each year, hundreds of community members gather for the Lakewood Summer Meltdown to celebrate the start of summer with a lively neighborhood festival atmosphere. This large block-party-style event features local organizations, small businesses, artisans, and vendors who set up booths and tables throughout the area. Attendees enjoy live entertainment, food, shopping, family-friendly activities, and opportunities to connect with community resources and local organizations in a fun and welcoming environment.

Elevating Community Voices Through Media

In 2025, Neighborhood Family Practice continued to expand its visibility across local, regional, and national media, elevating conversations around healthcare access, health equity, primary care, and the evolving needs of Cleveland communities. Coverage throughout the year highlighted the impact of NFP’s patients, providers, partnerships, and growing footprint — including the opening of the W. 130th site — while reinforcing NFP’s role as a trusted voice and advocate for compassionate, community-centered care.

Financials

Support
Grants $6,793,254
Contributions $475,246
Total Support $7,268,500
Revenue
Medicare and Medicaid $9,573,510
Private insurance and self-pay $2,830,032
Medicaid provider incentive program $ 654,605
Prescription Plan fees $1,308,548
Pharmacy revenue, net $5,090,966
Miscellaneous $3,066,652
Total Revenue $22,524,313
Total Support and Revenue $29,792,813
Expenses
Program Services $22,218,327
Support Services $ 7,891,007
Total Expenses $30,109,334
Net Assets
Increase (Decrease) in net assets (316,521)
Net assets, beginning $13,542,934
Net Assets, Ending $13,226,413

Financials

Support
Grants $6,793,254
Contributions $475,246
Total Support $7,268,500
Revenue
Medicare and Medicaid $9,573,510
Private insurance and self-pay $2,830,032
Medicaid provider incentive program $ 654,605
Prescription Plan fees $1,308,548
Pharmacy revenue, net $5,090,966
Miscellaneous $3,066,652
Total Revenue $22,524,313
Total Support and Revenue $29,792,813
Expenses
Program Services $22,218,327
Support Services $ 7,891,007
Total Expenses $30,109,334
Net Assets
Increase (Decrease) in net assets (316,521)
Net assets, beginning $13,542,934
Net Assets, Ending $13,226,413

Financials

Support
Grants $6,793,254
Contributions $475,246
Total Support $7,268,500
Revenue
Medicare and Medicaid $9,573,510
Private insurance and self-pay $2,830,032
Medicaid provider incentive program $ 654,605
Prescription Plan fees $1,308,548
Pharmacy revenue, net $5,090,966
Miscellaneous $3,066,652
Total Revenue $22,524,313
Total Support and Revenue $29,792,813
Expenses
Program Services $22,218,327
Support Services $ 7,891,007
Total Expenses $30,109,334
Net Assets
Increase (Decrease) in net assets (316,521)
Net assets, beginning $13,542,934
Net Assets, Ending $13,226,413

Financials

Support
Grants $6,793,254
Contributions $475,246
Total Support $7,268,500
Revenue
Medicare and Medicaid $9,573,510
Private insurance and self-pay $2,830,032
Medicaid provider incentive program $ 654,605
Prescription Plan fees $1,308,548
Pharmacy revenue, net $5,090,966
Miscellaneous $3,066,652
Total Revenue $22,524,313
Total Support and Revenue $29,792,813
Expenses
Program Services $22,218,327
Support Services $ 7,891,007
Total Expenses $30,109,334
Net Assets
Increase (Decrease) in net assets (316,521)
Net assets, beginning $13,542,934
Net Assets, Ending $13,226,413

Financials

Support
Grants $6,793,254
Contributions $475,246
Total Support $7,268,500
Revenue
Medicare and Medicaid $9,573,510
Private insurance and self-pay $2,830,032
Medicaid provider incentive program $ 654,605
Prescription Plan fees $1,308,548
Pharmacy revenue, net $5,090,966
Miscellaneous $3,066,652
Total Revenue $22,524,313
Total Support and Revenue $29,792,813
Expenses
Program Services $22,218,327
Support Services $ 7,891,007
Total Expenses $30,109,334
Net Assets
Increase (Decrease) in net assets (316,521)
Net assets, beginning $13,542,934
Net Assets, Ending $13,226,413

Board of Directors

Neighborhood Family Practice is honored to have the following members of the board of directors to support the mission and work of the organization to serve our patients, staff and community.

As a Federally Qualified Health Center (FQHC), NFP is required to have the majority of the members of the board of directors be individuals who receive services from our organization. This requirement ensures that we continue to have the needs of our patients at the forefront of how our organization is governed.

Executive Board

Morgan Taggart
Board Chair
FARE Project

Fred DeGrandis
Vice Chair
Retired, Health Care Executive

Barbara Langhenry
Vice Chair
Retired, City Law Director

John Griffiths
Secretary
Retired, Skill Nursing Facility Executive

Mark McDermott
Treasurer
Retired, Nonprofit Executive

Frances Mills
Member-at-Large
Cleveland Department of Public Health

Members

Dr. Natalie Adsuar
Sonya Caswell
Bill Fisher
Ricardo Leon
Mariely Luengo
Dr. Timothy McKnight
Lisa Nelson
Allen Schramm
Scott Skinner
Chris Warren
Yasmin Xiao

2025 North Coast Health Foundation Board of Directors

Jay Carson, Chair
Jennifer Hunter, Vice Chair
Michael Mitchell, Secretary
Mark Getsay, Treasurer
Sonya Caswell
John Griffiths
Chris Warren
Aaron Arnoczky
Anne Bingham
Daniel Mayer
Margie Orth
Andrew Pyros
Tawana Roberts

Donors

Our donors play an important role in helping us deliver on our mission. We have made every effort to accurately present the names of NFP donors. If there are changes to how you would like your name to be listed in future publications, please e-mail mbaker@nfpmedcenter.org or call 216.334.2833.

Individuals

William and Sharon Aamoth
Joseph Aber
Dr. Natalie Adsuar
Dr. Dan Allan
Teresa and Joel Andreani
Anonymous
Aaron Arnoczky and Ellie Peterson
Mark and Cindy Bacon
Dr. Cynthia Beall
Anne Bingham
Dr. Gina Bitonte
Karen Bradley
Rob Broida
Sandy Buchanan and Bill Whitney
Richaun Bunton
Terrance and Becky Byrne
Linda and Thomas Campbell
Matt Carroll
Jay and Jill Carson
JoAnn Clark
Luke and Rita Clark
Dr. Thomas and Martha Cliffel
Anita and Tom Cook
Michael Coyne
Joe Cybulski
Fred and Nora DeGrandis
Sherrie Desmond
Joseph DiGeronimo
Mary DiGeronimo
James and Sara Doan
Gregory and Karen Donnelly
Bradley Dumas
Bill and Nikki Fisher
Leah Gary and J.B. Silvers
Gina and Joe Gavlak
Mark Getsay and Emily Jett
Dr. Melanie Golembiewski and Mark Majewski
James Goodwin
Bridget Graber
Elizabeth Grace
Kathy and Robert Grega
John and Mary Griffiths
Susan Griffiths and Kim Scott
Dr. Shelly and James Haas
Dr. Michelle Hisako Haldeman
Patricia and William Hanavan
Kate Hickner
Domonic and Vivian Hopson
Patty Hruby and Ron Boninger
Jennifer Hunter and Todd Bartimole
Jessica Jurcak and Katy Kosman
Drs. Erick Kauffman and Lucene Wisniewski
Colleen Kolli
Gerrit and Margaret Kuechle
Emma and Rich Kundracik
Barbara Langhenry and Richard Werner, Jr.
Martin Madigan
Mark McDermott and Roberta Reichtell
Dr. Claudia Metz and Tom Woodworth
Michael and Leslie Mitchell
Mike Muniak
Dr. Frank and Jean Navratil
Lisa Nelson and Raymond Painter
John C. Norton
Michael and Carol O’Brien
Susan and Tim O’Brien
Cindy Otonogoa
Karen Pianka
Jean Polster
Andrew and Anne Pyros
George Quil
Dr. Ann Reichsman and Bruce Catalano
John A. Reynolds
Brian and Terri Richards
Bradford and Margaret Richmond
Angel Rodriguez
Julia and Joe Rutkowski
William Saltzman
Dr. Sandra Sauereisen
John Schickel
Allen Schramm and Stephanie Vertal
Jason Schreiber
Ruth Schulz
Dr. Ali Shaikh
Mary Judith Sheehan
Dr. Marvin D. and Judy Shie, III
Laura Sims and Nancy Stemmer
Jenny Slattery and Brian Zoretich
Mary Slattery
Jeffrey Sords
Brandon Spitzer
James and Patricia Spoth
Natalie and Jeff Stark
John and Ann Steinbrunner
Robert and Carol Taller
Kenneth and Martha Taylor
Michelle Tomallo
George and Ashley Voss
Christopher and Linda Warren
Kristin and Christian Warzocha
Kevin and Lisa Watts
Margaret Weitzel
Kathy Wendorff
Jonathon Wise and Cheryl Davis
Timothy and Sandra Wuliger
Yasmin Xiao

Corporations, Foundations, and Organizations

American Cancer Society
Anthem BCBS Ohio Medicaid (Elevance Health, Inc.)
AssuredPartners
Axiom Solutions, Inc.
Better Health Partnership
Birthing Beautiful Communities
Charles M. and Helen M. Brown Memorial Foundation
Buckeye Health Plan
Burdine/Anderson Inc.
Catholic Charities Diocese of Cleveland
CBRE
Citrin Cooperman
City of Cleveland
City of Lakewood Community Development Block Grant
Cleveland Clinic Cancer Center
Cleveland Clinic Fairview Hospital
Cleveland Clinic Lutheran Hospital
Cleveland Elder Law
The Cleveland Foundation
Community West Foundation
Cotabish Charitable Trust
Cuyahoga County Board of Health
Cuyahoga Land Bank
DignifiHealth – Sellers Dorsey
Eaton Office Supply
Educational Service Center of Northeast Ohio
First Federal Lakewood
First Year Cleveland
FIT Technologies
FM Foundation
The Char and Chuck Fowler Family Foundation
Eleanor and Benjamin Gerson Memorial Fund for Neighborhood Health Care Incorporated of the Jewish Federation of Cleveland
GhostLight Productions LLC
Giant Eagle Foundation
Graystone Consulting
Healthy Lakewood Foundation
Huntington National Bank
Junaid Family Foundation
KeyBank Foundation
Lake Point Medical Group
The Lakewood Ohio Christian Church Legacy Fund
The Lakewood-Rocky River Rotary Foundation
Levin Group, Inc.
Medical Mutual of Ohio
Medical Mutual of Ohio Charitable Foundation
The Samuel H. and Maria Miller Foundation
Mt. Sinai Health Foundation
National Association of Community Health Centers
Next Generation Construction
Nivalis Health
Northern Ohio Golf Charities Foundation, Inc.
Ohio Department of Health
Ohio Department of Jobs and Family Services
Oswald Companies
PNC Foundation
The Elisabeth Severance Prentiss Foundation
Quest Diagnostics
Richman Brothers Foundation
Ridgecliff Foundation
RPM International
The S. K. Wellman Foundation
Sax Wealth Advisors
Sisters of Charity Health System
The Site Shark
The Thatcher Family Fund of the Cleveland Foundation
Three Arches Foundation
UBS
UnitedHealthcare
Village of Healing
Vita-Mix Corporation
Vorys
Waldheger Coyne
Woodruff Foundation

In Honor Of:

Austine Clark
Nathan Clark

Leah Gary and J.B. Silvers
Dr. Ali Shaikh

Heidi Gullett
Victor and Zane Groza-Jennings

Domonic and Vivian Hopson
Fred and Nora DeGrandis

Peggy Keating and Charlotte Rerko
JoAnn Clark

Katy and Steve Maistros
Laurel Domanski-Diaz and Sergio Diaz, Mary Slattery

Jean Polster
Julie West

Dr. Ann Reichsman and Bruce Catalano
Judith Jane Reichsman

Bradford and Margaret Richmond
Mary Ann Marcy

The Utley family
Kathryn and Timothy Rodgers

Christopher and Linda Warren
Jessica Gupta

In Memory Of

William Backus
Suzanne Backus

Mary Caldwell
David Kachadourian

Allan Dreyer
Margaret Crossland, Cindy Flores, Susan Hoffmann, Ann Marie Malachowski, Jennifer Heinert O’Leary, Karen Pianka, Ruth Ann Wagner and Daniel H. Wagner, CPA

Dr. Robert H Felix
Katherine Hoenigman

Dr. Dennis Hoeffler
Kevin and Lisa Watts

Eleanor Langhenry
Susan Berger and Bob Brown, Gail Long and Zachary Schiller

Thaddeus Patton
Karen Bradley, James Clark, Warren Campbell-Gaston, Doug Rider, Luann Shuster and Joseph Tucker

Phuong Vo
Cobert Phan

Space limits our ability to list all donor names. We are grateful for the support that each of you provides, no matter the size of your gift. The donors listed made contributions of $500 or more in 2025.